Hiring involves some risk, but extensive research shows that a well-planned interview sequence based on knowledge, skills, and abilities (competencies) reduces the potential for bias and error and more reliably predicts success on the job than any other hiring practice.
The key to more effective interviewing is to look beyond the resume and superficial factors to determine whether someone can do the most important aspects of the job within your unique work environment. That means setting performance expectations upfront, evaluating candidates on the key competencies needed to succeed in your role, creating a framework to assess cultural add through authentic conversations, and appropriately including others in the hiring decision. This guide will show you how.